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spin{to{transform:rotate(360deg)}}.skeleton{background:linear-gradient(90deg,var(--line-2),#e9eef4,var(--line-2));background-size:200% 100%;animation:shimmer 1.2s infinite;border-radius:6px}@keyframes shimmer{to{background-position:-200% 0}}.modal-backdrop{position:fixed;inset:0;background:#0f172a73;display:flex;align-items:flex-start;justify-content:center;padding:8vh 16px 16px;z-index:100;animation:fade .12s ease-out;overflow-y:auto}.modal{background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);width:100%;max-width:520px;animation:pop .14s ease-out}.modal.lg{max-width:760px}.modal-header{padding:18px 20px 0;display:flex;justify-content:space-between;align-items:flex-start;gap:12px}.modal-body{padding:16px 20px}.modal-footer{padding:14px 20px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;gap:8px}@keyframes fade{0%{opacity:0}}@keyframes pop{0%{opacity:0;transform:translateY(6px) scale(.98)}}.toasts{position:fixed;right:16px;bottom:16px;display:flex;flex-direction:column;gap:8px;z-index:200;max-width:min(380px,100vw - 32px)}.toast{background:var(--ink);color:#fff;padding:12px 14px;border-radius:var(--radius);box-shadow:var(--shadow-lg);font-size:13.5px;display:flex;gap:10px;align-items:flex-start;animation:pop .15s ease-out}.toast.error{background:var(--danger)}.toast.success{background:#166534}.shell{display:flex;min-height:100vh}.sidebar{width:var(--sidebar-w);background:var(--ink);color:#cbd5e1;display:flex;flex-direction:column;position:fixed;inset:0 auto 0 0;z-index:50;transition:transform .2s}.sidebar .logo{display:flex;align-items:center;gap:10px;padding:18px 18px 14px;color:#fff;font-weight:700;font-size:16px}.sidebar .logo img{height:30px}.sidebar .logo small{display:block;font-weight:500;font-size:11.5px;color:var(--subtle)}.sidebar nav{padding:8px 10px;display:flex;flex-direction:column;gap:2px;overflow-y:auto;flex:1}.sidebar .nav-section{font-size:11px;text-transform:uppercase;letter-spacing:.08em;color:#64748b;padding:14px 10px 6px;font-weight:600}.sidebar a.nav{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:8px;color:#cbd5e1;font-weight:500;font-size:13.5px}.sidebar a.nav:hover{background:#ffffff0f;color:#fff;text-decoration:none}.sidebar a.nav.active{background:#ff5a1f29;color:#fff}.sidebar a.nav.active svg{color:var(--brand)}.sidebar a.nav .count{margin-left:auto;background:var(--brand);color:#fff;border-radius:999px;font-size:11px;font-weight:700;padding:1px 7px}.sidebar .user{border-top:1px solid rgba(255,255,255,.08);padding:12px 14px;display:flex;align-items:center;gap:10px}.avatar{width:32px;height:32px;border-radius:50%;background:var(--brand);color:#fff;display:grid;place-items:center;font-weight:700;font-size:13px;flex:none}.main{flex:1;margin-left:var(--sidebar-w);min-width:0;display:flex;flex-direction:column}.topbar{height:56px;background:var(--surface);border-bottom:1px solid var(--line);display:flex;align-items:center;gap:12px;padding:0 20px;position:sticky;top:0;z-index:40}.menu-toggle,.scrim{display:none}@media(max-width:960px){.sidebar{transform:translate(-100%)}.sidebar.open{transform:none}.main{margin-left:0}.menu-toggle{display:inline-flex}.scrim.open{display:block;position:fixed;inset:0;background:#0f172a66;z-index:45}}.pager{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 16px;border-top:1px solid var(--line);font-size:13px;color:var(--muted);flex-wrap:wrap}.pager .controls{display:flex;align-items:center;gap:6px}.pager select{height:30px;border:1px solid var(--line);border-radius:6px;padding:0 6px;font:inherit;background:#fff}.toolbar{display:flex;gap:10px;align-items:center;padding:12px 16px;border-bottom:1px solid var(--line);flex-wrap:wrap}.toolbar .search{flex:1;min-width:200px;max-width:360px}.toolbar .select{width:auto;min-width:140px}.dl{display:grid;grid-template-columns:160px minmax(0,1fr);gap:10px 16px;font-size:13.5px}.dl dt{color:var(--muted)}.dl dd{margin:0;font-weight:500;word-break:break-word}@media(max-width:600px){.dl{grid-template-columns:minmax(0,1fr);gap:2px 0}.dl dd{margin-bottom:8px}}.auth-page{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.auth-page .art{background:var(--ink);color:#fff;padding:48px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.auth-page .art:after{content:"";position:absolute;width:520px;height:520px;border-radius:50%;background:radial-gradient(circle,rgba(255,90,31,.35),transparent 65%);right:-160px;bottom:-160px}.auth-page .form-side{display:flex;align-items:center;justify-content:center;padding:32px 16px;background:var(--surface)}.auth-card{width:100%;max-width:380px}.mobile-logo{display:none}@media(max-width:860px){.auth-page{grid-template-columns:1fr}.auth-page .art{display:none}.mobile-logo{display:block}}.chart{width:100%;height:180px;display:block}.chart .bar{fill:var(--brand)}.chart .bar:hover{fill:var(--brand-600)}.chart .axis{stroke:var(--line)}.chart text{font-size:10px;fill:var(--subtle);font-family:var(--font)}.divider{height:1px;background:var(--line);margin:4px 0}.kbd{font-family:ui-monospace,monospace;font-size:11px;border:1px solid var(--line);border-bottom-width:2px;border-radius:4px;padding:0 5px;color:var(--muted)}.drawer-backdrop{position:fixed;inset:0;background:#0f172a59;z-index:90;animation:fade .12s ease-out}.drawer{position:absolute;top:0;right:0;bottom:0;width:min(560px,100vw);background:var(--surface);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;animation:slide .18s ease-out}.drawer-header{padding:16px 20px;border-bottom:1px solid var(--line);display:flex;gap:12px;align-items:flex-start}.drawer-body{padding:16px 20px;overflow-y:auto;flex:1}.drawer-footer{padding:12px 20px;border-top:1px solid var(--line);display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}.drawer-footer:empty{display:none}@keyframes slide{0%{transform:translate(24px);opacity:0}}.image-upload{position:relative;width:120px;height:120px;border-radius:var(--radius);overflow:hidden;border:1px solid var(--line);background:var(--line-2);flex:none}.image-upload.wide{width:100%;max-width:420px;height:140px}.image-upload img{width:100%;height:100%;object-fit:cover;display:block}.image-upload .image-actions{position:absolute;inset:auto 6px 6px;display:flex;gap:4px;justify-content:center;opacity:0;transition:opacity .15s}.image-upload:hover .image-actions,.image-upload:focus-within .image-actions{opacity:1}.image-empty{width:100%;height:100%;border:2px dashed #cbd5e1;border-radius:var(--radius);background:transparent;color:var(--muted);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;font:inherit;font-size:12.5px;cursor:pointer}.image-empty:hover{border-color:var(--brand);color:var(--brand-600)}.thumb{width:44px;height:44px;border-radius:8px;object-fit:cover;background:var(--line-2);flex:none;display:grid;place-items:center;color:var(--subtle)}.board{display:grid;grid-template-columns:repeat(4,minmax(250px,1fr));gap:14px;align-items:start;overflow-x:auto;padding-bottom:8px}.board-col{background:#eef1f5;border-radius:var(--radius-lg);padding:10px;min-height:240px}.board-col h3{display:flex;align-items:center;gap:8px;font-size:13px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-3);padding:4px 4px 10px}.board-col h3 .count{margin-left:auto;background:var(--surface);border-radius:999px;padding:0 8px;font-size:12px}.ticket{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:12px;margin-bottom:10px;cursor:pointer;box-shadow:var(--shadow-sm);transition:box-shadow .12s,transform .12s;display:block;width:100%;text-align:left;font:inherit;color:inherit}.ticket:hover{box-shadow:var(--shadow);transform:translateY(-1px)}.ticket.new{border-color:var(--brand);box-shadow:0 0 0 3px #ff5a1f2e;animation:pulse 1.6s ease-in-out infinite}.ticket.late{border-left:4px solid var(--danger)}.ticket .num{font-weight:700;font-size:16px}@keyframes pulse{50%{box-shadow:0 0 0 6px #ff5a1f14}}@media(max-width:760px){.board{grid-template-columns:repeat(4,minmax(240px,85vw))}}.conn{display:inline-flex;align-items:center;gap:6px;font-size:12.5px;color:var(--muted)}.conn .dot{width:8px;height:8px;border-radius:50%;background:var(--subtle)}.conn.connected .dot{background:var(--success)}.conn.reconnecting .dot,.conn.connecting .dot{background:var(--warning)}.conn.offline .dot{background:var(--danger)}.shift-banner{background:var(--ink);color:#fff;border-radius:var(--radius-lg);padding:16px 20px;display:flex;align-items:center;gap:16px;margin-bottom:16px;flex-wrap:wrap}.impersonation-bar{background:var(--warning);color:#fff;font-size:13px;font-weight:600;padding:6px 16px;display:flex;align-items:center;gap:12px;justify-content:center}.impersonation-bar button{background:#fff3;border:0;color:#fff;border-radius:6px;padding:2px 10px;font:inherit;cursor:pointer}.option-group{border:1px solid var(--line);border-radius:var(--radius);padding:12px;background:#fcfcfd}.option-row{display:grid;grid-template-columns:minmax(0,1fr) 120px auto auto auto;gap:8px;align-items:center}@media(max-width:760px){.option-row{grid-template-columns:minmax(0,1fr) 100px auto}}.map{height:380px;border-radius:var(--radius);border:1px solid var(--line);z-index:0}.qr-card{border:1px dashed var(--line);border-radius:var(--radius);padding:16px;text-align:center;background:#fff}.qr-card canvas,.qr-card img{width:160px;height:160px}@media print{body *{visibility:hidden}.print-area,.print-area *{visibility:visible}.print-area{position:absolute;inset:0}}